Restore button does not work

Tap “…” button in the recording list page, then “In App Purchase” to show the purchase page.

If you have paid for the app, use the “Restore” button to restore the purchase.

If restore button does not work, please check with these steps:

1. iPhone version and iPad version of Recorder Plus are two independent apps. So you need to pay for them separately. So if you have purchased iPhone version, you can not restore the purchase on your iPad.

2.Make sure you have logged in your iPhone/iPad with the SAME Apple ID which is used to install and pay for the app.

3.Make sure network is fine.

Sometimes the network icon indicate the network is fine, but actually it’s not.  Please check with accessing  Youtube or your other favorite websites.

4.Sometimes Apple’s restore service does not respond in time. So please try the restore button for several more times.

5.Contact us via email: , or tap the “…” button in the recording list page, then “Contact us”.  We will help you solve this issue. Every time you purchase in the  App Store, you will always get a receipt in your Apple ID’s email. Attach the receipt with the mail to us would help a lot.

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