Knowledge Base

All files in the app are “gone” after logging with other Apple ID.

• 1
• 38

Get back recordings

• 0
• 3966

App crash, won’t open, does not work

• -6
• 1613

Can’t email recording.

• -1
• 1641

Updating to the latest version

• 1
• 1553

The app keep re-downloading recordings from iCloud every time I use the app.

• 8
• 4374

Config iCloud and cellular(4G/5G) network properly

• 204
• 208071

Playback volume is too low

• 8
• 8939

Can not adjust input gain on iPhone 6S

• 11
• 8409

Restore button does not work

• 0
• 10047

Disk space warning

• 2
• 5669

Cannot copy files with iTunes file sharing

• 2
• 14814

How to rescue recording files when app can not be opened?

• 10
• 15171